Ho Hsu Hsia

Consultant · Director · Lecturer

My profile

International trainer and consultant

Corporate trainer and public policy course developer for governments across Asia and the Middle East.

Twelve years building an international advisory and training practice. Four years lecturing in a business faculty. A researcher extending that experience into AI-era transformation, digital government and inclusive workforce policy.

hohsuhsia@gmail.com
  • International trainer

    Government and corporate programmes in digital transformation, data and public policy.

  • Director

    Leads the company’s strategy and its expansion overseas.

  • Lecturer

    Taught management information systems to undergraduates, rated 8.9 out of 10 overall.

  • Consultant

    Advises senior stakeholders on strategy, capability development and learning design.

Experience

Career summary

  1. 2013 to present

    Director

    Leadership and advisory

    • Lead the company: set its strategy and direct its expansion into overseas markets, including business development, budgeting, stakeholder engagement, project scoping and cross-border delivery.
    • Perform an advisory role for senior stakeholders on strategy implementation, capability development and learning design, turning institutional and policy priorities into programmes with measurable learning outcomes.
    • Design and deliver programmes in business and digital transformation, data strategy, big data and analytics, leadership, organisational change, TVET digitalisation, digital pedagogy, strategic planning, public policy and digital health.
    • Run learning needs analysis, programme evaluation and structured feedback review to strengthen course design and long-term client relationships.
  2. 2021 to 2024

    Visiting Lecturer

    Higher education

    • Designed and taught Management Information Systems and Spreadsheets to undergraduates in a business degree.
    • Built lesson plans, LMS resources, assignments, tutorials, question banks and examination papers for a newly established campus.
    • Integrated AI and digital tools into asynchronous teaching materials and classroom delivery.
    • Gave tutorial support, feedback and academic guidance to international students, and contributed to curriculum discussions with academic leadership.
    • Achieved an overall teaching evaluation score of 8.9 out of 10.
  3. 2001 to 2017

    Financial Advisor

    Financial services

    • Advised clients on financial planning, risk management and long-term decision-making, building advisory communication and trust-based client engagement.
    • Worked first for an insurance company (2001 to 2014), then as an independent advisor across several insurers (2015 to 2017).
  4. 1996 to 2001

    Earlier career

    Banking and healthcare technology

    2000 to 2001
    Project Manager
    Banking
    1999 to 2000
    Network Administrator
    Banking
    1998 to 1999
    Account Manager
    Healthcare technology
    1996 to 1998
    Sales Executive
    Healthcare technology

Skills

Skills and competencies

Eight areas of practice, from data and digital government to adult, school and vocational learning.

  • Data and analytics

    • Big data and analytics
    • Data strategy
    • Data-informed decision-making
    • Digital economy
    • Data visualisation and dashboards
    • Excel and Word (Microsoft Office Specialist Expert)
  • Digital transformation

    • Business transformation
    • Education-sector transformation
    • Digital strategy
    • Change management
    • AI-enabled transformation
    • Responsible AI adoption
  • Public policy and digital government

    • Urban planning
    • Public administration
    • Digital government
    • Data governance
    • Public–private partnership
  • Healthcare and public services

    • Digital health
    • Health policy and data
    • Technology in healthcare
    • Public service transformation
    • Autism and neurodiversity support
  • Education and human capacity development

    • Andragogy (adult training)
    • Paedagogy (school teaching)
    • Vocational training and TVET
    • Digital pedagogy
    • E-learning design
    • Curriculum development
    • Learning needs analysis
    • Programme evaluation
    • Institutional development
    • Training and assessment
    • Educational neuroscience
  • IoT and smart solutions

    • Internet of Things (IoT)
    • Smart solutions for capacity development
    • NFC and Bluetooth Low Energy
  • Project and programme management

    • Scrum and agile
    • Project scoping
    • Programme budgeting
    • Cross-border delivery
    • Stakeholder engagement
  • Leadership, strategy and finance

    • Strategic planning
    • Strategy implementation
    • Leadership development
    • Organisational change
    • Business development
    • Managing across cultures
    • Financial planning

Portfolio

Portfolio

Training programmes and advisory work, and the countries I have worked with.

Countries

Countries I have worked with.

  • Cambodia
  • China
  • Jordan
  • Lao PDR
  • Malaysia
  • Myanmar
  • Oman
  • Singapore
  • Thailand
  • Vietnam

Training

Programmes designed and delivered for government, 2018 to 2024.

  1. 2024

    Change management

    Digital transformation
  2. 2022

    Big data and analytics

    Digital economy
  3. 2019

    Health policy and the role of data and technology in healthcare

    Digital strategy. Delivered twice.
  4. 2019

    Privatisation and financial reform

    Capability building
  5. 2018

    Digital pedagogy and technology-enabled learning

    Capability building
  6. 2018

    Public policy reform

    Leadership development

Consulting

Advisory work with senior stakeholders, turning institutional and policy priorities into programmes with measurable learning outcomes.

  • 01

    Strategy implementation

    Advising senior stakeholders on putting institutional and policy strategy into practice.

  • 02

    Capability development

    Building the skills and delivery capacity that institutions need.

  • 03

    Learning design

    Curriculum and programme design, learning needs analysis and evaluation.

Recognition

Recognition

Two awards, and what each one means.

  • 2026–2028

    National Volunteer and Philanthropy Centre (NVPC), Singapore

    Company of Good: Two Hearts

    NVPC is Singapore’s national agency for volunteerism and philanthropy. Its Company of Good Recognition System honours organisations for corporate purpose and impact across five areas: people, society, governance, environment and the economy. Recognition is tiered from one to three Hearts, with a separate Champion of Good recognition for exemplary organisations. The system was developed with partners including the Singapore Business Federation and the Singapore Institute of Directors.

    The practice I direct is one of 1,046 organisations, but only 128 achieved Two Hearts in the areas of People, Society, Governance, Environment and Economic dimensions.

  • 2024

    APAC Insider, Singapore Business Awards 2024

    Top Regional Business Training Provider of the Year

    APAC Insider is a quarterly business magazine covering the Asia-Pacific. Its Singapore Business Awards, now in their eighth year, honour companies and individuals that have grown and made a positive impact on Singapore’s business landscape.

    I direct the company that received this award, based on the evaluation criteria of Innovation, Performance and Impact and transformation.

Qualification

Education and certification

Licences and professional certifications are kept separate from short courses, and can be filtered by theme.

Education

  • OTHM Level 8 Diploma in Strategic Management and Leadership Practice

    Ofqual-regulated qualification. Awarded March 2025.

  • Diploma in Tourism Management

    Temasek Polytechnic. August 1996.

Languages

English: C2 Proficient. Chinese: fluent.

Research interests

  • Digital transformation and digitalisation

    Open data, data analytics, e-government, and Bluetooth Low Energy (BLE) and near-field communication (NFC) technologies.

  • Diversity, equity and inclusion (DEI)

    Inclusive workplaces, neurodiversity and autism employment, and disability-inclusive employment.

  • Human capacity development

    Hybrid work and workplace productivity, global skills transferability, job mapping and adult learning (andragogy).

  • Public policy and administration

    Digital government and data governance, employment policy, disability and inclusion policy, industry transformation and public–private partnerships.

  • 2025

    OTHM Level 8 Diploma in Strategic Management and Leadership Practice

    OTHM Qualifications. Ofqual-regulated. March 2025

    Qualification
  • 2024

    Introduction to Statistics

    Stanford University. October 2024

    Technology
  • 2024

    IBM Data Analyst Professional Certificate

    IBM. 9 courses. May 2024

    Technology
  • 2024

    IBM Data Science Professional Certificate

    IBM. 10 courses. May 2024

    Technology
  • 2023

    Autism Certificate (AC)

    International Board of Credentialing and Continuing Education Standards. Valid through 2023

    Psychology
  • 2020

    Certified ScrumMaster

    Scrum Alliance. Awarded December 2020, active through December 2022

    Technology
  • 2020

    Neuroplasticians and Neuromyths

    Central Queensland University. September 2020

    Paedagogy
  • 2020

    Understanding Autism, Asperger’s and ADHD

    University of Derby Online Learning. 18 CPD hours. September 2020

    Psychology
  • 2020

    Learning and Memory: Understandings from Educational Neuroscience

    Central Queensland University. September 2020

    Paedagogy
  • 2020

    Orientation to Educational Neuroscience

    Central Queensland University. September 2020

    Paedagogy
  • 2020

    Supporting and Engaging People with Autism

    Swinburne University of Technology. September 2020

    Psychology
  • 2020

    Overcoming Imposter Syndrome: Identify the Patterns Undermining Your Confidence

    University of Southern Queensland. September 2020

    Psychology
  • 2020

    Introduction to Psychology: Developmental Psychology

    Monash University. August 2020

    Psychology
  • 2020

    COVID-19: Psychological First Aid

    Public Health England. August 2020

    Psychology
  • 2020

    What Is Genetic Counselling?

    Wellcome Genome Campus. August 2020

    Psychology
  • 2020

    Introduction to Psychology: The Psychology of Personality

    Monash University. August 2020

    Psychology
  • 2020

    e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age

    University of Illinois Urbana-Champaign. June 2020

    Paedagogy
  • 2020

    Microsoft Office Specialist Expert: Word 2016

    Microsoft. June 2020

    Technology
  • 2020

    Microsoft Office Specialist Expert: Excel 2016

    Microsoft. May 2020

    Technology
  • 2020

    Introduction to E-Learning Theory and Practice

    Alison. May 2020

    Paedagogy
  • 2020

    Alison Publisher Tool Training Course

    Alison. May 2020

    Technology
  • 2019

    Advanced Skills for the Practical Trainer

    Cudoo. July 2019

    Paedagogy
  • 2019

    Developing Your Training Program

    Cudoo. July 2019

    Paedagogy
  • 2019

    Train the Trainer

    Cudoo. July 2019

    Paedagogy
  • 2015

    Advanced Certificate in Training and Assessment

    Institute for Adult Learning, Singapore Workforce Skills Qualifications. February 2015

    Paedagogy
  • 2012

    Certified Financial Planner (CFP)

    Financial Planning Association of Singapore. July 2012

    Finance
  • 2005

    Associate Wealth Planner (AWP)

    Financial Planning Association of Singapore. May 2005

    Finance
  • 2003

    Associate Financial Planner (AFP)

    Financial Planning Association of Singapore. July 2003

    Finance
  • 1996

    Diploma in Tourism Management

    Temasek Polytechnic. August 1996

    Qualification

Articles

Articles

Analysis and opinion on technology, education, health, finance and sustainability, with an international lens.

  • NFC, BLE and Robotics

    The missing enablers from the IoT ecosystem of Maritime 4.0

    Shipping is heading towards autonomy, yet its cheapest, lowest-power IoT technologies are barely used at sea. This article asks why, and where simple robots could close the data-acquisition gap.

    • IoT
    • Maritime
    • Robotics
    • Sustainability

    Read the article (13 min)

Contact

Get in touch

For training, advisory, speaking and research collaboration.